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This website is operated by VVI Consulting, trading as Rattan & Refined. Throughout the site, the terms "we", "us" and "our" refer to VVI Consulting. By visiting our site and/or purchasing from us, you engage in our Service and agree to be bound by the following Terms of Service.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
Orders are dispatched within 1 to 2 business days. Estimated delivery to UK addresses is 3 to 7 working days from dispatch. You will receive a tracking number by email once your order has been shipped. If you have not received your tracking number within 3 business days, please contact us at cs@rattanandrefined.co.uk.
By agreeing to these Terms of Service, you confirm that you are of legal age in your jurisdiction. You may not use our products for any unlawful or unauthorised purpose. You must not transmit any malicious code or viruses. A breach of any of these Terms will result in immediate termination of your access to our Services.
We reserve the right to refuse service to anyone at any time. You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service without express written permission from us. Your content (excluding payment information) may be transmitted unencrypted across various networks. Payment card information is always encrypted during transmission.
We are not responsible if information on this site is not accurate, complete or current. Content on this site is provided for general information only. You agree that it is your responsibility to monitor changes to our site. We reserve the right to modify site content at any time.
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice. We shall not be liable to you or any third party for any price modification, suspension or discontinuation of the Service.
Certain products may be available exclusively online. These products may be subject to our Refund Policy. We have made every effort to display the colours and images of our products accurately. We cannot guarantee that your monitor display will be accurate. We reserve the right to limit sales of products or services to any person or geographic region. We reserve the right to discontinue any product at any time.
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete and accurate purchase and account information. You agree to promptly update your account details, including email address and payment information.
We may provide you with access to third-party tools. You acknowledge that we provide access to such tools on an "as is" basis without any warranties. Any use of optional tools is entirely at your own risk and discretion.
Content available through our Service may include materials from third parties. Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content of third-party sites. We shall not be liable for any damages related to the use of third-party goods, services or content.
If you submit certain content or feedback, you grant us the right to use it in any medium without restriction. We are under no obligation to maintain confidentiality, pay compensation for, or respond to any comments. We reserve the right to remove any content that is unlawful, offensive or otherwise objectionable. You are solely responsible for any comments you post and their accuracy.
Your submission of personal information through the store is governed by our Privacy Policy.
There may occasionally be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, delivery times and availability. We reserve the right to correct any errors and to update information or cancel orders at any time without prior notice.
In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform unlawful acts; to violate any applicable laws; to infringe our intellectual property rights or those of others; to submit false or misleading information; to upload or transmit viruses or malicious code; to collect or track the personal information of others; or to interfere with the security features of the Service.
We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free. You agree that we may remove the Service at any time without notice. Your use of the Service is at your sole risk. The Service is provided on an "as is" and "as available" basis. To the extent permitted by law, VVI Consulting, its directors, employees, agents and suppliers shall not be liable for any direct, indirect, incidental, punitive, special or consequential damages of any kind.
You agree to indemnify, defend and hold harmless VVI Consulting and its affiliates, officers, directors, agents, contractors, service providers and employees from any claim or demand, including reasonable legal fees, arising from your breach of these Terms or your violation of any law or the rights of any third party.
If any provision of these Terms of Service is found to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of all remaining provisions.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services. If in our sole judgement you fail to comply with any term of these Terms of Service, we may terminate this agreement at any time without notice.
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies published by us on this site constitute the entire agreement between you and us regarding your use of the Service.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Belgium. Users resident in the United Kingdom additionally benefit from the mandatory consumer protections of UK law, which cannot be excluded by these Terms. Exclusive jurisdiction is attributed to the competent courts of Brussels, Belgium.
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our site. Your continued use of the site following any changes constitutes acceptance of those changes.
rattanandrefined.co.uk, published by VVI Consulting
Avenue du Château, 1081 Koekelberg, Belgium
BCE/KBO: 1018193756
VAT: BE1018193756
Email: cs@rattanandrefined.co.uk
Phone: +44 7458 107835
Hosted by Shopify Inc., 151 O'Connor Street Ground Floor, Ottawa, Ontario, K2P 2L8, Canada