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Customer: any natural or legal person visiting the Site rattanandrefined.co.uk.
Content: all elements constituting the information present on the Site, including texts, images, and videos.
Customer Information: all personal data that may be held by VVI Consulting for account management, customer relationship management, and analytical purposes.
User: any internet user accessing and using the Site.
Personal Information: information that allows, in any form whatsoever, directly or indirectly, the identification of natural persons to whom it applies.
The terms personal data, data subject, processor, and sensitive data have the meaning defined by the General Data Protection Regulation (GDPR — Regulation EU 2016/679).
In accordance with applicable electronic commerce legislation, users of rattanandrefined.co.uk are informed of the identity of the parties involved in the creation and operation of this website:
Owner: rattanandrefined.co.uk, published by VVI Consulting — Avenue du Château, 1081 Koekelberg, Belgium — +44 7458 107835
Company registration (BCE/KBO): 1018193756
VAT number: BE1018193756
Editorial responsibility: VVI Consulting — cs@rattanandrefined.co.uk
Webmaster: VVI Consulting — cs@rattanandrefined.co.uk
Data Protection Officer: VVI Consulting — cs@rattanandrefined.co.uk
Host: Shopify Inc., 151 O'Connor Street Ground Floor, Ottawa, Ontario, K2P 2L8, Canada — Tel: 1-888-746-7439
This Site constitutes a work protected by applicable intellectual property law and international regulations. Users may not in any way reuse, transfer, or exploit for their own account any elements or works of the Site without prior written authorisation.
Use of rattanandrefined.co.uk implies full and unreserved acceptance of the terms of use described herein. These terms may be modified or supplemented at any time; users are therefore invited to consult them regularly.
This website is normally accessible at all times. Interruptions for technical maintenance may be decided by VVI Consulting, which will endeavour to communicate the dates and times of any such intervention in advance. The Site is updated regularly by VVI Consulting. Similarly, the legal notices may be modified at any time and are binding on the user, who is invited to refer to them as frequently as possible.
rattanandrefined.co.uk provides information about the products and services offered by Rattan & Refined. VVI Consulting endeavours to provide information on the Site that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies, or failures to update, whether caused by VVI Consulting itself or by third-party partners who supply such information.
All information on rattanandrefined.co.uk is provided for informational purposes and is subject to change. Information on the Site is not exhaustive and is provided subject to modifications made since it was published online.
The Site uses JavaScript technology. VVI Consulting cannot be held responsible for material damage resulting from the use of the Site. Users agree to access the Site using recent, virus-free equipment and an up-to-date web browser.
The Site is hosted by Shopify Inc. (Canada). VVI Consulting and Shopify cannot be held liable in the event of internet network failure, telephone line failure, or computer equipment failure, particularly where network congestion prevents access to the server.
The hosting provider aims to ensure maximum uptime 24 hours a day, 365 days a year, but reserves the right to interrupt the hosting service for the shortest possible periods, notably for maintenance, infrastructure improvements, infrastructure failures, or where the Site generates abnormal traffic.
VVI Consulting holds usage rights over all elements accessible on rattanandrefined.co.uk, including texts, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, or adaptation of any part of the Site, by any means or process, is prohibited without the prior written authorisation of VVI Consulting.
Any unauthorised use of the Site or any of its elements will be considered an infringement and prosecuted in accordance with applicable intellectual property law.
VVI Consulting acts as publisher of the Site and is responsible for the quality and accuracy of the content it publishes.
VVI Consulting cannot be held liable for direct or indirect damage to the user's equipment resulting from access to rattanandrefined.co.uk, whether caused by the use of equipment not meeting the specifications set out in Section 4, or by the occurrence of a bug or incompatibility.
VVI Consulting shall not be liable for indirect damages (such as loss of market or loss of opportunity) arising from the use of rattanandrefined.co.uk. VVI Consulting reserves the right to remove, without prior notice, any content posted on the Site that contravenes applicable law, particularly provisions relating to data protection. VVI Consulting also reserves the right to pursue civil and/or criminal liability against users in the event of content that is racist, abusive, defamatory, or pornographic, regardless of the medium used.
Users are informed of regulations governing marketing communications and the General Data Protection Regulation (GDPR — Regulation EU 2016/679), as well as the UK GDPR and the Data Protection Act 2018 for users located in the United Kingdom.
VVI Consulting is the data controller for personal data collected through rattanandrefined.co.uk. As data controller, VVI Consulting is committed to complying with the applicable legal framework. VVI Consulting takes all reasonable measures to ensure the accuracy and relevance of personal data in relation to the purposes for which it is processed.
VVI Consulting may process all or part of the following data:
VVI Consulting does not sell personal data. Data is used only where necessary or for statistical and analytical purposes.
In accordance with applicable European and UK data protection regulations, users of rattanandrefined.co.uk have the following rights:
To exercise any of these rights, users may contact VVI Consulting in writing at:
VVI Consulting — Rattan & Refined
Avenue du Château, 1081 Koekelberg, Belgium
cs@rattanandrefined.co.uk
Requests must clearly identify the data concerned and include a copy of a valid identity document (identity card or passport). Deletion requests are subject to any legal obligations imposed on VVI Consulting regarding document retention.
Users may also lodge a complaint with the relevant supervisory authority:
VVI Consulting undertakes not to process, host, or transfer data collected from users to a country outside the European Union or one not recognised as adequate by the European Commission, without first informing the user. VVI Consulting remains free in its choice of technical and commercial subcontractors, provided they offer sufficient guarantees under the GDPR.
VVI Consulting takes all necessary precautions to preserve the security of personal data and ensure it is not communicated to unauthorised persons. Should an incident affecting the integrity or confidentiality of user data come to VVI Consulting's attention, it will notify the affected users as soon as possible and communicate the corrective measures taken.
VVI Consulting does not collect sensitive data. Personal data may be processed by subcontractors (service providers) solely for the purposes described in this policy. Access to user data is principally limited to customer service personnel.
No method of internet transmission or electronic storage is completely secure. Should VVI Consulting become aware of a security breach, affected users will be notified so that they may take appropriate measures. Our incident notification procedures comply with applicable legal obligations at national and European level.
No personal information from users of rattanandrefined.co.uk is published without the user's knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. The sole exception would be in the context of an acquisition of rattanandrefined.co.uk and its rights, in which case the acquirer would be bound by the same obligations of data conservation and management.
To ensure the security and confidentiality of personal data, rattanandrefined.co.uk uses networks protected by standard measures including firewalls, pseudonymisation, encryption, and passwords. VVI Consulting takes all reasonable measures to protect data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
rattanandrefined.co.uk may contain hyperlinks to other websites set up with the authorisation of VVI Consulting. However, VVI Consulting has no means of verifying the content of those sites and assumes no responsibility in this regard.
Unless you choose to disable cookies, you accept that the Site may use them. Cookies may be disabled at any time, free of charge, through your browser settings, though doing so may reduce or prevent access to some or all of the services offered by the Site.
A cookie is a small information file sent to the user's browser and stored on their device (computer, smartphone, etc.). It may contain information such as the user's domain name, internet service provider, operating system, and date and time of access. Cookies cannot damage the user's device.
VVI Consulting may process information about the user's visit to the Site, such as pages viewed and searches made, in order to improve Site content and the user's browsing experience.
Users may configure their browser to accept, refuse, or be prompted about cookies before they are stored. VVI Consulting informs users that some browser features may not be available if cookies are disabled. VVI Consulting accepts no liability for any reduced functionality of the Site resulting from the user's refusal of cookies.
Third-party social network plugins present on the Site may also deposit cookies on user devices, subject to the user's consent.
VVI Consulting may occasionally use web tags (also known as action tags, pixel tags, transparent GIFs, or single-pixel GIFs), deployed through a web analytics partner who may store the corresponding information — including the user's IP address — in a foreign country.
These tags may appear in online advertisements and on various pages of the Site. This technology enables VVI Consulting to evaluate visitor responses and the effectiveness of its actions, as well as to analyse Site usage. Third-party providers may collect information about Site visitors, compile reports on Site activity, and provide other services relating to website usage.
Any dispute relating to the use of rattanandrefined.co.uk is subject to Belgian law. Users resident in the United Kingdom additionally benefit from the mandatory consumer protections afforded by UK law, including the Consumer Rights Act 2015, which cannot be excluded by these terms. Exclusive jurisdiction is attributed to the competent courts of Brussels, Belgium, except where prohibited by applicable mandatory law.